Introduction

This Privacy and Cookies Policy applies to www.fruitibo.store and all related sub-domains, sites, services, and tools (collectively, the "Website"). It describes how we collect, use, disclose, and safeguard your personal information. We are committed to ensuring that your personal data is handled in accordance with all applicable data protection laws, including the General Data Protection Regulation (GDPR), India’s Information Technology Act, 2000, the California Consumer Privacy Act (CCPA), and other global privacy standards.

 

 

Our Commitment to You
 

We understand that providing personal information is an act of trust. We are committed to protecting your privacy and ensuring that your data is used only as described in this policy. We do not sell or disclose your personal data to third parties for marketing purposes without your explicit consent.

 

You will receive communications from us only if you have opted in, and you can withdraw your consent at any time. We may update this policy periodically and will post any changes on this page.

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Information We Collect

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• Depending on your interaction with our Website, we may collect and process the following types of personal data:​

• Name, email address, postal address (including ZIP code), and telephone number.​

• Login credentials, such as username and password.​

• Transaction details and payment information (card type, cardholder name, card number, expiry date, CVV).​

• Account preferences, shipping addresses, and update notifications.​

• Product ratings, reviews, referrals, and survey responses.​

• Communication records (queries, complaints, feedback).​

• Site usage data, include ng IP address, browser type, accessed resources, and download activity.​

• You are not obligated to provide any personal information. However, withholding certain details may prevent us from offering specific services.

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How We Use Your Information

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• We use your data for the following purposes:​

• To process orders and deliver requested services.​

• To manage your account and related customer service.​

• To verify and carry out payment transactions.​

• To provide you with order confirmations, invoices, and updates.​

• To personalize your shopping experience and recommend products.​

• To audit and analyze site usage and downloads.​

• To prevent fraud and unauthorized account activity.​

• To conduct user demographic and sales analysis.​

• To send updates and promotional materials (only with your consent).

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Lawful Basis for Processing Personal Data

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• We process personal data only where lawful under applicable regulations. This includes:​

• Your consent, which may be withdrawn at any time.​

• Performance of a contract, such as fulfilling an order.​

• Compliance with legal obligations.​

• Legitimate interests, such as fraud prevention and service improvement.

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Additional Information We Collect Automatically

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• We may automatically gather:​

• Browser type and settings.​

• Referring website URLs.​

• IP address and session identifiers.​

• This information is used to improve Website performance, detect fraud, and enhance the user experience.

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Cookies

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• Cookies are small data files stored on your device. We use cookies for:​

• Session management: To recognize logged-in users.​

• Visitor recognition: To count repeat visits.​

• Functionality: To tailor website content and layout.​

• Analytics: To understand site usage and improve performance.​

• You can disable cookies via your browser settings, but doing so may limit access to certain features. For more info, visit www.allaboutcookies.org.

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Do Not Track (DNT) Signals

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• Some web browsers and mobile operating systems offer a “Do Not Track” (“DNT”) feature or setting that allows you to signal your preference not to have data about your online browsing activities monitored or collected.​

• At this time, there is no universally accepted standard for recognizing and responding to DNT signals, and therefore, we do not respond to such signals or browser settings.​

• However, we respect your privacy and offer other mechanisms to control the collection and use of your personal data, including:​

• Cookie preferences (which you can manage in your browser settings)​

• The ability to opt out of marketing communications​

• Full access to your personal data rights as outlined in this Privacy Policy​

• If a global standard for responding to DNT signals is established in the future, we will revisit our policy and update it accordingly.

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Email Communications

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 If you provide an email address, we may associate it with your browsing and purchase history. We will send marketing emails only if you have opted in. You can unsubscribe at any time via your account settings or by contacting us directly.

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​Editing and Cancelling Your Account

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  You may access and edit your account information at any time via the "My Account" section. We retain certain data as required for legal or regulatory purposes.

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External Links

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Our website may link to external sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing data with them.

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Information Sharing and Disclosure

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• We do not share your personal data except in the following cases:​

• Required by law or regulatory bodies.​

• Necessary for operational services (e.g., hosting, payments, delivery).​

• Referrals: where your name is shared with the person you referred.​

• Business transfers: in case of merger or acquisition.​

• Aggregated data: shared with partners but not personally identifiable.

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Data Security

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We use secure servers, encryption, and limited access protocols to protect your data. While we strive to ensure security, transmission over the internet is not completely secure. Users should also protect their passwords and log out after use on shared devices.

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Data Retention

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We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

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Your Rights

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• You may have the right to:​

• Access, update, or delete your personal data.​

• Object to or restrict data processing.​

• Withdraw consent at any time.​

• Lodge a complaint with a data protection authority.​

• To exercise your rights, contact us at: sales@fruitibo.store

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Contact Us

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If you have questions or concerns regarding this Privacy and Cookies Policy, please contact:​

Privacy Officer Email: sales@fruitibo.store